F.A.Q

FADC Mobile is a shop-at-home flooring service that brings a curated selection of flooring samples directly to your home. Instead of visiting a showroom, you can explore options like carpet, hardwood, luxury vinyl, and laminate in your own space and lighting.

Our process is simple and convenient:

1. Schedule an in-home consultation.
2. We bring flooring samples directly to you.
3. We measure your space and provide an estimate.

This allows you to make confident flooring decisions without leaving your home.

Most in-home consultations are free or low-cost, depending on your project. Contact us directly to confirm current pricing and availability.

FADC Mobile is based in the Cincinnati, OH area and services surrounding communities. Contact us to confirm if your location is within our service range.

We offer a wide range of flooring options, including:

• Carpet
• Hardwood
• Luxury Vinyl Plank (LVP)
• Laminate
• Waterproof flooring solutions

Our design experts guide you through the selection process based on:

• Your lifestyle, including kids, pets, and traffic levels
• Your budget
• Your design preferences
• How the room will be used, such as a kitchen, basement, or living area

Seeing flooring samples in your home can help you choose an option that works with your space, lighting, and overall design.

Yes! We offer a Room Visualizer tool that allows you to preview flooring styles in your space digitally before making a final decision.

Yes, we carry multiple waterproof and water-resistant flooring solutions, ideal for kitchens, bathrooms, basements, and other areas where moisture is a concern.

During your in-home consultation, we:

1. Measure your space.
2. Review your flooring choices.
3. Provide a clear estimate for your project.

In most cases, yes. Reach out to confirm based on your location and project scope.

Financing may be available through Flooring America programs. Contact us for current offers, terms, and eligibility.

Yes, we offer professional flooring installation to help ensure your floors are installed correctly and efficiently.

Installation timelines vary depending on:

• Project size
• Type of flooring
• Preparation required

Most projects are completed within a few days, although timelines can vary depending on the specific project.

We’ll provide clear instructions before installation. Typical preparation includes:

• Removing furniture and personal items
• Clearing the installation area
• Ensuring access to the workspace

You can schedule directly through our website or by calling our team. We’ll confirm your appointment within 24 business hours.

During your consultation:

• A design expert will arrive with flooring samples.
• You’ll review flooring options in your home.
• Measurements will be taken.
• You’ll receive a quote for your project.

Most appointments last 60–90 minutes, depending on the size and scope of your project.

FADC Mobile makes the flooring shopping process convenient by bringing the experience directly to you. Benefits include:

• Convenience of shopping from home
• Personalized, one-on-one design guidance
• Accurate measurements and estimates on-site
• The ability to see flooring samples in your actual lighting

This approach helps remove guesswork and makes the flooring-buying process easier.

Yes, products and installations are backed by applicable manufacturer warranties and Flooring America guarantees. Coverage varies by product and installation, so ask your flooring professional for details.